We collect information directly from individuals through the Phoenix Institute Platform. If you choose not to disclose certain personal information, it may limit your access to certain services or features, including account registration, and the ability to follow other Phoenix Institute users or share content on other sites.
Your Content: We collect and store the information and content that you post to the Phoenix Institute Platform, including your questions, answers, photos, and comments. Unless you have posted certain content anonymously, your content, date and time stamps, and all associated comments are publicly viewable on the Phoenix Institute Platform, along with your name. This also may be indexed by search engines and be republished elsewhere on the Internet in accordance with our Terms of Service. For more information about what you can change, see the section given below on Your Choices.
Communications: When you communicate with us (via email, Phone through the Phoenix Institute Platform or otherwise), we may maintain a record of your communication.
Integrated Service Provider and Linked Networks: You can elect to sign in or sign up to the Phoenix Institute Platform through a linked network (i.e., Twitter, LinkedIn, Facebook, Quora, Instagram & Google), and you can connect your existing Phoenix Institute account with certain third-party networks like Twitter, LinkedIn, Facebook, Quora, Instagram & Google (each a “Linked Network”). If you elect to sign up through or connect a Linked Network, we receive certain profile and account information about you from the Linked Network. These Linked Networks may also appear in your profile, so that people can find you on these Linked Networks. The specific information provided to us by Linked Networks is determined by you and these third parties and may vary by network. In all cases, the permissions page for the Linked Network will describe the information being shared. You should consult their respective privacy policies for information about their practices. You may elect to use information from the Linked Network to populate your profile on the Phoenix Institute Platform and help you find and follow your contacts on the Phoenix Institute Platform. For information on your choices, including how to disconnect a Linked Network from your Phoenix Institute profile, see the Your Choices section below. You may also elect to connect and make and receive payments to and from use through third-party networks (“Integrated Service Provider”); if you do so, you will be allowing us to pass to and receive from the Integrated Service Provider your log-in information and other user data for payment purposes.
Engagement: We do not sell your personal data – such as your name and contact information – to third parties to use for their own marketing purposes. Phoenix Institute uses the information we collect for our legitimate interests which include the following We collect browsing information – such as IP address and location, date and time stamp, user agent, Phoenix Institute cookie ID (if applicable), URL, unique advertising or content identifiers (if applicable), and time zone, and other information about user activities on the Phoenix Institute Platform, as well as on third-party sites and services that have embedded our Phoenix Institute pixels (“Pixels”) widgets, plug-ins, buttons, or related services. See the section below about Phoenix Institute Ads and Personalization for more detailed information about how our Pixels may be used by publishers or users of our advertising services (“Ad Services”) on the Phoenix Institute Platform to enable personalization, as well as your choices related to advertising and personalization. We may also receive information about you from third parties, such as other users, partners (including ad partners), or our affiliated companies.
We do not sell your personal data: Such as your name and contact information – to third parties to use for their own marketing purposes. Phoenix Institute uses the information we collect for our legitimate interests which include the following:
Provide our Services: To provide you the services we offer on the Phoenix Institute Platform, and make the Phoenix Institute Platform available to the public, communicate with you about your use of the Phoenix Institute Platform, respond to your inquiries, provide troubleshooting, and for other customer service purposes.
Personalization: To tailor the content and information that we may send or display to you in the Phoenix Institute Platform, to suggest followers and content, to offer location customization and personalized help and instructions, and to otherwise personalize your experiences while using the Phoenix Institute Platform.
Advertising: To display interest-based advertising to you in the Phoenix Institute Platform, to improve our advertising and measurement systems so we can show you relevant ads, to pre-fill forms in ads, and to measure the effectiveness and reach of ads and services. For more information, see the section below about Phoenix Institute Ads and Personalization.
Marketing and Promotions: For marketing and promotional purposes, such as to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you, including information about third-party products and services.
Analytics: To gather metrics to better understand how users access and use the Phoenix Institute Platform; to evaluate and improve the Phoenix Institute Platform, including the Ad Services and personalization, and to develop new products and services.
Comply with Law: To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
We share information as set forth below, and where individuals have otherwise consented:
Service Providers: We may share your information with third-party service providers who use this information to perform services for us, such as payment processors, hosting providers, auditors, advisors, consultants, customer service and support providers, as well as those who assist us in providing the Ad Services.
Business Transfers: We may disclose or transfer information, including personal information, as part of any merger, sale, and transfer of our assets, acquisition or restructuring of all or part of our business, bankruptcy, or similar event.
Legally Required: We may disclose your information if we are required to do so by law.
Protection of Rights. We may disclose information where we believe it is necessary to respond to claims asserted against us or, comply with legal process (e.g., subpoenas or warrants), enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and protect the rights, property or safety of Phoenix Institute, its users, or others.
Your Content and Public Information: Your content, including your name, profile picture, profile information, and certain associated activity information is available to other users.
Phoenix Institute Platform and may be viewed publicly: Public viewing includes availability to non-registered visitors and can occur when users share your content across other sites or services. In addition, your content may be indexed by search engines. In some cases, we may charge for access to your content and public information on the Phoenix Institute Platform. Refer to the section below about Your Choices for information about how you may change how certain information is shared or viewed by others.
Metrics: We may share with our advertisers or publishers’ aggregate statistics, metrics and other reports about the performance of their ads or content in the Phoenix Institute Platform such as the number of unique user views, demographics about the users who saw their ads or content, conversion rates, and date and time information. We do not share IP addresses or personal information, but certain features may allow you to share your personal information with advertisers on our platform, if you choose to do so. We may also allow our advertisers or publishers to use Pixels on the Phoenix Institute Platform in order to collect information about the performance of their ads or content.
Anonymized and Aggregated Data: We may share aggregate or de-identified information with third parties for research, marketing, analytics and other purposes, provided such information does not identify a particular individual.
Cookies: These are small files with a unique identifier that are transferred to your browser through our websites. They allow us to remember users who are logged in, to understand how users navigate through and use the Phoenix Institute Platform, and to display personalized content and targeted ads (including on third-party sites and applications).
Pixels, web beacons, clear GIFs: These are tiny graphics with a unique identifier, similar in function to cookies, which we use to track the online movements of users of the Phoenix Institute Platform and the web pages of users of our Ad Services, and to personalize content. We also use these in our emails to let us know when they have been opened or forwarded, so we can gauge the effectiveness of our communications.
Analytics Tools: We may use internal and third-party analytics tools, including Google Analytics. The third-party analytics companies we work with may combine the information collected with other information they have independently collected from other websites and/or other online products and services. Their collection and use of information is subject to their own privacy policies.
On the Phoenix Institute Platform, we may display content from publishers tailored to your interests or personalized ads (including sponsored content) to you, based on information that we have collected via the Phoenix Institute Platform and through our Pixels, widgets, and buttons embedded on third-party sites. We also may report to users of our Ad Services and to publishers of content on the Phoenix Institute Platform the number of users that saw a particular ad or content, as well as other information about the audience engagement in an aggregated format. See Phoenix Institute’s Pixel Privacy Terms for more information about how our Pixels are used.
Advertisers who use our Ad Services may also provide us with information as part of their ad campaigns, including customer information (e.g., email addresses, phone numbers, or other contact information, demographic or interest data) in order to create custom audiences for personalizing their ad campaigns or for measuring the effectiveness of their ads; we only use this information to facilitate the particular advertiser’s campaign (including ad metrics and reporting to that advertiser); and we do not disclose this information to third parties (other than our service providers) unless required by law. We also do not disclose to the advertisers who use our Ad Services the names or contact information of their customers that were successfully reached as part of such campaigns without those customers’ consent.
Please see the “Your Choices” section below for information about your choices regarding targeted advertising and personalization, and how you can opt out of personalized ads from us or tracking by our Pixels.
The security of your information is important to us. Phoenix Institute has implemented safeguards to protect the information we collect. However, no website or Internet transmission is completely secure. We urge you to take steps to keep your personal information safe, such as choosing a strong password and keeping it private, as well as logging out of your user account, and closing your web browser when finished using the Phoenix Institute Platform on a shared or unsecured device.
You may, of course, decline to submit information through the Phoenix Institute Platform, in which case we may not be able to provide certain services to you. You may also control the types of notifications and communications we send, limit the information shared within the Phoenix Institute Platform about you, and otherwise amend certain privacy settings. Here is some further information about some of your choices:
To opt out of receiving personalized ads on the Phoenix Institute Platform please visit Phoenix Institute.com/contact and fill up the form, to tell us that you no longer wish to receive personalized ads from us in the Platform. Please include a link to your profile in your request to opt out of personalized ads. Phoenix Institute may still show you contextualized ads relevant to the content you’re viewing.
To opt out of tracking via the Phoenix Institute Pixels, please visit this page. Opting out of Pixels tracking may impact our ability to personalize ads and content tailored to your interests. This setting is tied to your cookies, and, unless you are logged in to the Phoenix Institute Platform, will only be effective on the browser for which you have performed the opt-out.
As noted above, Phoenix Institute gives users several easy-to-use ways to exercise choices about their personal information in the Phoenix Institute Platform.
Requests should be directed to firstname.lastname@example.org. Please keep in mind that certain services will not be available if you withdraw your consent, or otherwise delete or object to our processing of certain personal information. We will respond to your request in accordance with applicable law.
Complaints. You also have the right to lodge a complaint with a supervisory data protection authority.
Transferring Your Data
Phoenix Institute is headquartered in Ahmedabad, India, and may have operations, entities and service providers in India and throughout the world. As such, we and our service providers may transfer your personal information to, or access it in, jurisdictions (including India) that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it, including through: putting in place appropriate written data processing terms and/or data transfer agreements, using contractual clauses as approved by the Indian Govt.
We do not knowingly collect or solicit personal information from anyone under the age of 13 (or under the age of 18 knowingly allow such persons to register. If we become aware that we have collected personal information from a child under the relevant age without parental consent, we take steps to delete that information.
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