Privacy Policy

Phoenix Institute recognizes that your privacy is very important, and we take it seriously. This privacy policy (“Privacy Policy”) describes our policies and procedures about the collection, use, disclosure, and sharing of your personal information or personal data when you use the Phoenix Institute Platform. Phoenix Institute is the data controller for your personal information collected through the Phoenix Institute Platform. This Privacy Policy applies to activities by Phoenix Institute. (collectively “Phoenix Institute,” “we”). Capitalized terms that are not defined in this Privacy Policy have their meaning in our Terms of Service. For clarity, personal information or personal data means information relating to an identified or identifiable natural person.

The Information We Collect

We collect information directly from individuals through the Phoenix Institute Platform. If you choose not to disclose certain personal information, it may limit your access to certain services or features, including account registration, and the ability to follow other Phoenix Institute users or share content on other sites.

Your Content: We collect and store the information and content that you post to the Phoenix Institute Platform, including your questions, answers, photos, and comments. Unless you have posted certain content anonymously, your content, date and time stamps, and all associated comments are publicly viewable on the Phoenix Institute Platform, along with your name. This also may be indexed by search engines and be republished elsewhere on the Internet in accordance with our Terms of Service. For more information about what you can change, see the section given below on Your Choices.

Communications: When you communicate with us (via email, Phone through the Phoenix Institute Platform or otherwise), we may maintain a record of your communication.

Integrated Service Provider and Linked Networks: You can elect to sign in or sign up to the Phoenix Institute Platform through a linked network (i.e., Twitter, LinkedIn, Facebook, Quora, Instagram & Google), and you can connect your existing Phoenix Institute account with certain third-party networks like Twitter, LinkedIn, Facebook, Quora, Instagram & Google (each a “Linked Network”). If you elect to sign up through or connect a Linked Network, we receive certain profile and account information about you from the Linked Network. These Linked Networks may also appear in your profile, so that people can find you on these Linked Networks. The specific information provided to us by Linked Networks is determined by you and these third parties and may vary by network. In all cases, the permissions page for the Linked Network will describe the information being shared. You should consult their respective privacy policies for information about their practices. You may elect to use information from the Linked Network to populate your profile on the Phoenix Institute Platform and help you find and follow your contacts on the Phoenix Institute Platform. For information on your choices, including how to disconnect a Linked Network from your Phoenix Institute profile, see the Your Choices section below. You may also elect to connect and make and receive payments to and from use through third-party networks (“Integrated Service Provider”); if you do so, you will be allowing us to pass to and receive from the Integrated Service Provider your log-in information and other user data for payment purposes.

Automatically Collected Information About Your Activity: We use cookies, log files, pixel tags, local storage objects, and other tracking technologies to automatically collect information about your activities, such as your searches, page views, date and time of your visit, and other information about your use of the Phoenix Institute Platform. We also collect information that your computer or mobile device provides to us in connection with your use of the Phoenix Institute Platform such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, location, and requested and referring URLs. We also receive information when you view content on or otherwise interact with the Phoenix Institute Platform, even if you have not created an account. For more information, see the “Cookies, Pixels and Tracking” section below and our Cookie Policy.

Engagement: We do not sell your personal data – such as your name and contact information – to third parties to use for their own marketing purposes. Phoenix Institute uses the information we collect for our legitimate interests which include the following We collect browsing information – such as IP address and location, date and time stamp, user agent, Phoenix Institute cookie ID (if applicable), URL, unique advertising or content identifiers (if applicable), and time zone, and other information about user activities on the Phoenix Institute Platform, as well as on third-party sites and services that have embedded our Phoenix Institute pixels (“Pixels”) widgets, plug-ins, buttons, or related services. See the section below about Phoenix Institute Ads and Personalization for more detailed information about how our Pixels may be used by publishers or users of our advertising services (“Ad Services”) on the Phoenix Institute Platform to enable personalization, as well as your choices related to advertising and personalization. We may also receive information about you from third parties, such as other users, partners (including ad partners), or our affiliated companies.

Purposes and Legal Bases for Our Using of Your Information

We do not sell your personal data: Such as your name and contact information – to third parties to use for their own marketing purposes. Phoenix Institute uses the information we collect for our legitimate interests which include the following:

Provide our Services: To provide you the services we offer on the Phoenix Institute Platform, and make the Phoenix Institute Platform available to the public, communicate with you about your use of the Phoenix Institute Platform, respond to your inquiries, provide troubleshooting, and for other customer service purposes.

Personalization: To tailor the content and information that we may send or display to you in the Phoenix Institute Platform, to suggest followers and content, to offer location customization and personalized help and instructions, and to otherwise personalize your experiences while using the Phoenix Institute Platform.

Advertising: To display interest-based advertising to you in the Phoenix Institute Platform, to improve our advertising and measurement systems so we can show you relevant ads, to pre-fill forms in ads, and to measure the effectiveness and reach of ads and services. For more information, see the section below about Phoenix Institute Ads and Personalization.

Marketing and Promotions: For marketing and promotional purposes, such as to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you, including information about third-party products and services.

Analytics: To gather metrics to better understand how users access and use the Phoenix Institute Platform; to evaluate and improve the Phoenix Institute Platform, including the Ad Services and personalization, and to develop new products and services.

Comply with Law: To comply with legal obligations, as part of our general business operations, and for other business administration purposes.

Prevent Misuse: Where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud and situations involving potential threats to the safety of any person or violations of our Terms of Service or this Privacy Policy.

How We Share Your Information

We share information as set forth below, and where individuals have otherwise consented:

Service Providers: We may share your information with third-party service providers who use this information to perform services for us, such as payment processors, hosting providers, auditors, advisors, consultants, customer service and support providers, as well as those who assist us in providing the Ad Services.

Affiliates: The information collected about you may be accessed by or shared with subsidiaries and affiliates of Phoenix Institute, whose use and disclosure of your personal information is subject to this Privacy Policy.

Business Transfers: We may disclose or transfer information, including personal information, as part of any merger, sale, and transfer of our assets, acquisition or restructuring of all or part of our business, bankruptcy, or similar event.

Legally Required: We may disclose your information if we are required to do so by law.

Protection of Rights. We may disclose information where we believe it is necessary to respond to claims asserted against us or, comply with legal process (e.g., subpoenas or warrants), enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and protect the rights, property or safety of Phoenix Institute, its users, or others.

Your Content and Public Information: Your content, including your name, profile picture, profile information, and certain associated activity information is available to other users.

Phoenix Institute Platform and may be viewed publicly: Public viewing includes availability to non-registered visitors and can occur when users share your content across other sites or services. In addition, your content may be indexed by search engines. In some cases, we may charge for access to your content and public information on the Phoenix Institute Platform. Refer to the section below about Your Choices for information about how you may change how certain information is shared or viewed by others.

Metrics: We may share with our advertisers or publishers’ aggregate statistics, metrics and other reports about the performance of their ads or content in the Phoenix Institute Platform such as the number of unique user views, demographics about the users who saw their ads or content, conversion rates, and date and time information. We do not share IP addresses or personal information, but certain features may allow you to share your personal information with advertisers on our platform, if you choose to do so. We may also allow our advertisers or publishers to use Pixels on the Phoenix Institute Platform in order to collect information about the performance of their ads or content.

Anonymized and Aggregated Data: We may share aggregate or de-identified information with third parties for research, marketing, analytics and other purposes, provided such information does not identify a particular individual.

Cookies, Pixels and Tracking

We and our third-party providers use cookies, clear GIFs/pixel tags, JavaScript, local storage, log files, and other mechanisms to automatically collect and record information about your usage and browsing activities on the Phoenix Institute Platform and across third-party sites or online services. We may combine this information with other information we collect about users. Below, we provide a brief summary of these activities. For more detailed information about these mechanisms and how we collect activity information, refer to the sections below.

Cookies: These are small files with a unique identifier that are transferred to your browser through our websites. They allow us to remember users who are logged in, to understand how users navigate through and use the Phoenix Institute Platform, and to display personalized content and targeted ads (including on third-party sites and applications).

Third parties such as Facebook and our advertising partners may use cookies in and outside of the Services for the aforementioned purposes, which include the collection of your information regarding online activity in the different sites, and the use of that information to provide ads in our Services or in other sites about products and services that may be of interest to you.

In particular, Phoenix Institute uses the following third party cookies to collect information with statistical purposes about your use of the web platform and to include advertising in our Services:

Google Analytics de Google, Inc., is a company whose headquartered in 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States, which is used to provide statistics and analysis about the number of visits, their duration, your socio-demographic data (language, location, Internet supplier…), etc.

Facebook, Inc. is a company headquartered in 1601 Willow Road, Menlo Park, California, United States. When our users use our Services through Facebook’s web platform, Facebook may use cookies for different purposes. You can find Facebook’s cookies policy in the following link: https://www.facebook.com/policies/cookies/

You may allow, block or disable the cookies installed in your device in your browser settings on your computer or mobile device. Internet browsing settings are usually preset to accept cookies by default, but they can be easily deactivated by changing the browser’s settings.

Cookies are used to improve the Sites and apps’ usability and functionality, therefore, if you wish to deactivate said cookies, some of the Services’ features may not work correctly. Alternatively, if you do not wish such data collection as described in this section, you must stop using the Services.

Here are some useful links with instructions on how to delete, enable and manage cookies depending on the browser you use:

Google Chrome
Mozilla Firefox
Safari (Apple)

Pixels, web beacons, clear GIFs: These are tiny graphics with a unique identifier, similar in function to cookies, which we use to track the online movements of users of the Phoenix Institute Platform and the web pages of users of our Ad Services, and to personalize content. We also use these in our emails to let us know when they have been opened or forwarded, so we can gauge the effectiveness of our communications.

Analytics Tools: We may use internal and third-party analytics tools, including Google Analytics. The third-party analytics companies we work with may combine the information collected with other information they have independently collected from other websites and/or other online products and services. Their collection and use of information is subject to their own privacy policies.

Phoenix Institute Ads and Personalization

On the Phoenix Institute Platform, we may display content from publishers tailored to your interests or personalized ads (including sponsored content) to you, based on information that we have collected via the Phoenix Institute Platform and through our Pixels, widgets, and buttons embedded on third-party sites. We also may report to users of our Ad Services and to publishers of content on the Phoenix Institute Platform the number of users that saw a particular ad or content, as well as other information about the audience engagement in an aggregated format. See Phoenix Institute’s Pixel Privacy Terms for more information about how our Pixels are used.

Advertisers who use our Ad Services may also provide us with information as part of their ad campaigns, including customer information (e.g., email addresses, phone numbers, or other contact information, demographic or interest data) in order to create custom audiences for personalizing their ad campaigns or for measuring the effectiveness of their ads; we only use this information to facilitate the particular advertiser’s campaign (including ad metrics and reporting to that advertiser); and we do not disclose this information to third parties (other than our service providers) unless required by law. We also do not disclose to the advertisers who use our Ad Services the names or contact information of their customers that were successfully reached as part of such campaigns without those customers’ consent.

Please see the “Your Choices” section below for information about your choices regarding targeted advertising and personalization, and how you can opt out of personalized ads from us or tracking by our Pixels.

Third-Party Ads on Phoenix Institute

As described in our Cookie Policy, we may also work with third parties such as network advertisers to serve ads on the Phoenix Institute Platform and on third-party websites or other media (e.g., social networking platforms), such as Google AdSense (privacy and opt-out info here) and Facebook Audience Network (privacy and opt-out info here). You may opt out of interest-based ads from these third-party ad networks. These third parties may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you.

For more information about how to opt out of interest based ads from many ad networks, see our Cookie Policy. Note, if you delete cookies or change devices, your opt-out may no longer be effective.

How We Protect Your Information?

The security of your information is important to us. Phoenix Institute has implemented safeguards to protect the information we collect. However, no website or Internet transmission is completely secure. We urge you to take steps to keep your personal information safe, such as choosing a strong password and keeping it private, as well as logging out of your user account, and closing your web browser when finished using the Phoenix Institute Platform on a shared or unsecured device.

Your Choices

You may, of course, decline to submit information through the Phoenix Institute Platform, in which case we may not be able to provide certain services to you. You may also control the types of notifications and communications we send, limit the information shared within the Phoenix Institute Platform about you, and otherwise amend certain privacy settings. Here is some further information about some of your choices:

Personalized Advertising and Pixels

To opt out of receiving personalized ads on the Phoenix Institute Platform please visit Phoenix Institute.com/contact and fill up the form, to tell us that you no longer wish to receive personalized ads from us in the Platform. Please include a link to your profile in your request to opt out of personalized ads. Phoenix Institute may still show you contextualized ads relevant to the content you’re viewing.

To opt out of tracking via the Phoenix Institute Pixels, please visit this page. Opting out of Pixels tracking may impact our ability to personalize ads and content tailored to your interests. This setting is tied to your cookies, and, unless you are logged in to the Phoenix Institute Platform, will only be effective on the browser for which you have performed the opt-out.

Your Rights

As noted above, Phoenix Institute gives users several easy-to-use ways to exercise choices about their personal information in the Phoenix Institute Platform.

Requests should be directed to [email protected] Please keep in mind that certain services will not be available if you withdraw your consent, or otherwise delete or object to our processing of certain personal information. We will respond to your request in accordance with applicable law.

Complaints. You also have the right to lodge a complaint with a supervisory data protection authority.

Transferring Your Data

Phoenix Institute is headquartered in Ahmedabad, India, and may have operations, entities and service providers in India and throughout the world. As such, we and our service providers may transfer your personal information to, or access it in, jurisdictions (including India) that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it, including through: putting in place appropriate written data processing terms and/or data transfer agreements, using contractual clauses as approved by the Indian Govt.

Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13 (or under the age of 18 knowingly allow such persons to register. If we become aware that we have collected personal information from a child under the relevant age without parental consent, we take steps to delete that information.

Links to Other Websites

The Phoenix Institute Platform may contain links to third-party sites or online services. We are not responsible for the practices of such third-parties, whose information practices are subject to their own policies and procedures, not to this Privacy Policy.

Contact Us

If you have any questions about our practices or this Privacy Policy, please contact us at [email protected]

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on this page. If we make any changes to this Privacy Policy that materially change how we treat your personal information, we will endeavor to provide you with reasonable notice of such changes, such as via prominent notice in the Phoenix Institute Platform or to your email address of record, and where required by law, we will obtain your consent or give you the opportunity to opt out of such changes.